We provide return and refund options only in the case of delivering damaged [ which may be caused during loading, unloading or transportation processes unintentionally] or opened bottles. In case you recieve a damaged or unsealed product from our side, please contact us immediately. We will arrange for the replacement [ only if the damage is from our side which will be decided with prior inspection from our team] and if there is unavailibility of a replacement, then only we initiated refund process.

For further assistance or inquiries,contact us on our official website. Thank you for choosing D9 Alkaline Water.